Privacy Policy

Last Updated: 30 October 2026

At Welamart, accessible from https://welamart.com/, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, create an account, purchase products, or communicate with us.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you use our website.

1.1 Personal Information

When you register, place an order, or contact us, we may collect:

1. Full Name

2. Email Address

3. Mobile Number

4. Billing Address

5. Shipping Address

6. Account Information

1.2 Order and Transaction Information

When you purchase products through our website, we may collect:

1. Order Details

2. Products Purchased

3. Order History

4. Billing and Delivery Information

5. Payment Status

6. Transaction Reference Number

We do not intentionally store complete debit card numbers, credit card numbers, CVV codes, or banking passwords on our website. Payments may be processed through authorized third-party payment gateways.

1.3 Technical Information

When you visit our website, certain information may be automatically collected, including:

1. IP Address

2. Browser Type and Version

3. Device Information

4. Operating System

5. Website Pages Visited

6. Date and Time of Visits

7. Referring Website Information

1.4 Communication Information

If you contact us through email, telephone, contact forms, or other communication channels, we may collect the information you provide to respond to your enquiries.

2. How We Use Your Information

We may use your personal information for the following purposes:

1. To create and manage customer accounts.

2. To process and confirm orders.

3. To arrange shipping and product delivery.

4. To process payments and refunds.

5. To provide customer support.

6. To communicate order updates and service notifications.

7. To send promotional offers and newsletters where permitted.

8. To improve website performance and customer experience.

9. To detect and prevent fraudulent transactions.

10. To comply with applicable legal and regulatory requirements.

3. Cookies and Tracking Technologies

Welamart may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

1. Remember your shopping cart.

2. Maintain your login session.

3. Understand website usage.

4. Improve website functionality.

5. Analyze visitor interactions.

6. Remember website preferences.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality, including account and shopping cart features.

4. Sharing of Personal Information

We do not sell your personal information to third parties.

However, we may share necessary information with trusted service providers to operate our business, including:

1. Payment Gateway Providers.

2. Courier and Delivery Partners.

3. Website Hosting Providers.

4. Website Analytics and Security Service Providers.

5. Customer Support Service Providers.

6. Government Authorities or Regulatory Bodies when legally required.

Information is shared only where reasonably necessary for the relevant purpose and subject to applicable legal requirements.

5. Payment Security

Payments made through Welamart may be processed by third-party payment service providers, including authorized payment gateways.

Your payment information is handled according to the applicable security standards and privacy policies of those providers.

Welamart does not intentionally collect or store complete card numbers, CVV codes, or banking passwords on its website.

Customers should never share their OTP, PIN, password, or confidential banking credentials with anyone claiming to represent Welamart.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

These measures may include:

1. Website Security Protections.

2. Restricted Access to Customer Information.

3. Secure Communication Technologies where supported.

4. Regular Security Monitoring.

5. Appropriate Access Controls.

However, no internet-based system or electronic storage method can guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

1. Fulfil Customer Orders.

2. Provide Requested Services.

3. Maintain Business and Transaction Records.

4. Resolve Disputes and Customer Complaints.

5. Meet Applicable Legal and Regulatory Obligations.

When information is no longer required, it will be deleted or anonymized where reasonably possible and legally permitted.

8. Your Privacy Rights

Subject to applicable Indian law, you may have the right to:

1. Request information about your personal data.

2. Request correction of inaccurate information.

3. Request deletion of personal information where legally permissible.

4. Withdraw consent where processing is based on consent.

5. Raise concerns regarding the use of your personal information.

6. Contact us regarding privacy-related complaints.

To exercise these rights, please contact us using the details provided below.

Certain information may need to be retained where required by law.

9. Third-Party Websites

Our website may contain links to third-party websites, applications, or services.

These external platforms operate independently and may have their own privacy policies and terms.

Welamart is not responsible for the privacy practices or content of third-party websites.

We encourage customers to review the privacy policies of those websites before sharing personal information.

10. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate authorization or consent where required by applicable law.

If we become aware that personal information has been collected in violation of applicable children's privacy requirements, we will take appropriate steps to address the issue.

11. Marketing and Promotional Communications

We may send promotional emails, newsletters, offers, and product updates where permitted by applicable law.

Customers may opt out of promotional communications by using the unsubscribe option, where available, or by contacting our support team.

Customers may continue to receive essential transactional communications, such as order confirmations, payment updates, and delivery notifications.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

Any updates will be published on this page with a revised Last Updated date.

We encourage customers to review this page periodically.

13. Applicable Laws

This Privacy Policy is intended to operate in accordance with applicable Indian privacy and data protection laws, including the Digital Personal Data Protection Act, 2023, and applicable rules and regulations, as in force from time to time.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Website: https://welamart.com/

Email: admin@welamart.com

Phone: +91 6357028005

Business Address:

Shop No. 15, A Block, Pushp Business Complex, Near Vastral Cross Road, S.P. Ring Road, Vastral, Ahmedabad, Gujarat, India.

Welamart – Your Privacy Matters to Us.